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| Job Ref. No.
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Hotel |
Department |
Position |
Last Application Date |
| LLAX0003824 |
The Langham, Huntington, Pasadena, Los Angeles |
Food and Beverage |
Seasonal Pool Server |
06 Jun 2024 |
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| Job Summary
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PRIMARY OBJECTIVE OF POSITION:To provide the utmost in attentive and efficient service. Maintain a positive attitude and ensure our guests feel welcome and comfortable. RESPONSIBILITIES AND JOB DUTIES: • Taking care of every guest as it pertains to food service.• Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, serve appetizer, serve entrée, check with guest periodically to ensure satisfaction, dessert and coffee service, presentation of check.• Knowledge of wine and beverage service.• Ability to up-sell and increase check averages.• Remaining and being seen on the floor at all times.• Abiding by hotel, and sanitation guidelines.• Knowledge of hotel programs and promotions. • Empowerment to take problems into own hands and resolve them.• Able to anticipate guest’s needs. • Must know your clientele name and recall their preferences. • Efficiency and attention to detail, maintaining a keen sense of urgency at all times. • Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills at all times.• Ensure that all clientele are hotel guest or spa members. • Assist in directing guest to lounge chairs.• Refresh towels and clean pool area as needed. • Perform periodic sweeps of pool and Jacuzzi are to ensure there are no foreign objects and/or insects present.Salary Range: $17.93 |
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| Requirement |
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PHYSICAL DEMANDS:• High intensity and a stressful environment as it pertain to cover counts. • Must be able to carry, lift, push and pull minimum of 25 pounds.• Ability to remain on your feet for 6+ hoursSPECIAL SKILLS REQUIRED:• Knowledge and identity of food items. • Knowledge of wine, liquor and other beverage service.• Ability to think fast, react fast, and resolves issues• Empowerment to take problems into own hands and resolve them.EDUCATION REQUIRED:High school diploma preferred.EXPERIENCE REQUIRED:2+ years as a server.LICENSES OR CERTIFICATES:• Must be minimum age to serve alcohol.• Ability to obtain any government required license or certificate. • CPR Certification and/or First Aid Training required. • Tips Training necessary, may be provided by the Hotel. |
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Temporary / Contract |
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